This wikiHow teaches you how to use the Network Recording Player app on your computer to access and view online meeting recordings saved in the ARF (Advanced Recording File) format.
Part 1 of 2: Installing NR Player
Step 1. Open www.webex.com/play-webex-recording.html in your browser
You can download the free Network Recording Player app for your system here and use it to open ARF files.
Step 2. Click on Windows or Mac OSX under the "ARF File" heading.
This will download the setup file to your computer.
If you don't have a default folder for your downloads, you will be prompted to choose a download location
Step 3. Run the setup file on your computer
Locate the setup file you just downloaded on your computer and open it to start the installation.
If you're using a Mac, open the DMG file you just downloaded and double-click the PKG file to launch the installer
Step 4. Follow the steps and click Install in the installation window
This will install Network Recording Player on your computer.
Depending on your version, you may need to create a new username or confirm your computer password in a new popup
Step 5. Click Exit or Close to exit the installation.
The installation window closes. You can now use Network Recording Player to view ARF files.
Part 2 of 2: Playing an ARF file
Step 1. Open the Network Recording Player app on your computer
You can find it in your Start menu in Windows, or on your desktop on a Mac.
Step 2. Click on the File tab
This button is in the top left corner of your screen. It will open the file options in a drop-down menu.
Step 3. Click Open on the File menu
This will open the file explorer in a new pop-up window and ask you to select a file to open and view.
Alternatively, you can use a keyboard shortcut to open a file. Just press Control+O on Windows or ⌘ Command+O on Mac
Step 4. Select the ARF file you want to view
Find the recording file you want to play, and click it in the file explorer to select it.
Step 5. Click the Open button
This will open and play the ARF recording in the Network Recording Player app.