Restore an iPod: 13 steps

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Restore an iPod: 13 steps
Restore an iPod: 13 steps

Have you ever suffered from an iPod that freezes? You can of course contact Apple about your problem, but probably two weeks later you will get the simple answer that you need to restore your iPod. It is therefore better to do it yourself to save time. In this article, we'll tell you how to recover your iPod. The section on iPod Touch also applies to the iPhone and iPad.


Method 1 of 2: Restore an iPod Touch


Step 1. Connect your iPod Touch to your computer

Open iTunes and make sure you have the latest version of the program.

iPod device list

Step 2. Select your iPod Touch from the 'Devices' menu

If iTunes does not recognize your iPhone after connecting, you may need to put iPhone into 'Device Firmware Update' mode. In that case, you probably won't be able to back up

Backup iPod

Step 3. Click "Recovery" in the "Overview" tab

Before the restore process begins, you will be asked if you want to back up your iPod Touch. Click Yes if you want to keep your data, settings and apps. When the backup is complete, the iPod Touch will reboot.

Data synced with iTunes will not be saved, you will need to sync it again later

Step 4. Indicate how you want to restore

You can choose to restore from an iCloud or iTunes backup. You can then choose a particular backup. Or you can choose to reset the device to factory settings. Then choose "Configure as new iPod Touch".

Step 5. Wait for the iPhone to be restored

This process can take a few minutes to an hour, depending on your device.

Step 6. Sign in with your Apple ID

Enter your username and password to access your apps and cloud data.

Method 2 of 2: Restore an iPod Classic, shuffle, Nano, or Mini

Step 1. Make sure your computer has an active internet connection

To restore an iPod, you need the latest version of iTunes or the latest iPod software.

Step 2. Open iTunes and make sure you have the latest version of the program

Click the iTunes menu and select Check for updates….

Step 3. Connect your iPod to your computer

Your iPod will now appear in the "Devices" list in the left column.

  • Select your iPod from the 'Devices' menu. Open the 'Overview' tab menu.
  • If the device is not recognized and you see a sad face on the screen, try putting the iPod into disk mode. If that doesn't work, there is something wrong with the hardware.

Step 4. Click on 'Restore'

This will erase everything on your iPod and reset the device to factory settings. Follow the on-screen instructions, then the recovery will begin.

  • Mac users will now be prompted for the password.
  • If you're using Windows, recovery options will now appear with iTunes attempting to download the latest software. Hold down the SHIFT key before pressing 'Restore', then you can search for the correct firmware on your computer.

Step 5. Wait for the first part to be completed

A progress bar appears on the computer screen indicating that the first stage of the recovery process has begun. When this stage is complete, iTunes will display one of two messages with instructions specific to your iPod model:

  • Unplug the iPod and connect it to an iPod power adapter (usually applicable to older iPod models).
  • Leave the iPod connected to the computer to complete the restore process (usually applies to newer iPod models).

Step 6. During the second stage of the recovery process, the iPod will show an Apple logo and a progress bar at the bottom of the screen

It is critical that the iPod remains connected to the computer or iPod power adapter during this phase.

The progress bar may be difficult to see because the iPod's backlight may be off

Step 7. After the second stage of the restore process is completed, the iTunes Setup Assistant window will appear

The assistant prompts you to name your iPod and choose your sync preferences, just like the first time you connected your iPod.


  • Back up your iPod regularly
  • For more information on restoring an iPod, go to the Help menu in iTunes and click "iPod Help"
  • Does not it work? Check if you have an internet connection. Open a browser to quickly check.
  • Restoring is not the same as formatting the hard drive.
  • Always use the software made for your type of iPod and make sure you have the latest version. If necessary, go to Apple's website to find out what type you have and what software you need.


  • If the iPod requires power, you should always connect the device with the adapter. If the battery runs out during the recovery process, the iPod is probably damaged beyond repair.
  • The recovery process will erase all data on your iPod, so make a copy of everything you have stored on the iPod's hard drive. Then you can restore everything without any problems after the restore. Read this article if you are using the 'Nike + iPod Sport Kit'.

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