Have you entered the wrong access code too many times? Then your iPhone will be blocked. In this article you can read what you need to do to regain access to your iPhone.
Method 1 of 2: Using an iTunes backup
Step 1. Connect your iPhone to a computer with iTunes installed
When you see the message 'iPhone is blocked – connect to iTunes' on your screen, you need to connect iPhone to a computer where you have backed up your data.
This connection method only works if you have backed up your iPhone in iTunes and you know the iPhone passcode
Step 2. Open iTunes
Normally, iTunes starts up automatically when you connect iPhone to computer. If not, click the iTunes icon on the Dock (macOS) or search for iTunes among your programs in the Start menu (Windows).
Step 3. Click on the iPhone icon
The icon is located at the top left of iTunes, just below the menu bar.
Step #4. Click on Sync
iTunes will now ask you for your passcode.
Step 5. Enter the passcode and click Restore
This will restore the iPhone to the last backup you saved in iTunes.
Method 2 of 2: Using Recovery Mode
Step 1. See how many minutes you have to wait before you can log in again
Only then can you try to log in again.
Step 2. Enter the correct passcode
If you can't remember the passcode, continue with the following steps.
Step 3. Connect your iPhone to a computer with iTunes installed
To do this, use a USB cable that is compatible with an iPhone.
Step 4. Perform a forced restart
The steps to perform a forced restart vary by model:
iPhone X, 8, and 8 Plus:
press the Volume Up button and then release it immediately. Then press and release the Volume Down button. After that, press and hold the button on the right side of the phone until the iPhone reboots into recovery mode.
iPhone 7 and 7Plus:
simultaneously press and hold the Volume Down and Power buttons until the iPhone reboots into recovery mode.
iPhone 6 and older:
press and hold the Home (round) and Power buttons at the same time until iPhone reboots into recovery mode
Step 5. Open iTunes
Normally, iTunes starts up automatically when you connect iPhone to computer. If not, click the iTunes icon on the Dock (macOS) or search for iTunes among your programs in the Start menu (Windows). If you have iTunes open, you will now see the recovery mode screen.
- If you To update as an option, try this first to see if it will allow you to access the phone again. Doesn't that work? Then continue with the following steps.
Step 6. Click Restore iPhone…
A message will now appear stating that proceeding with the next step will reset the iPhone to factory settings.
Step 7. Click on Restore
This will reset the iPhone to factory settings. After that, you can reinstall your iPhone and set a new passcode.