Deleting your Uber account: 7 steps (with pictures)

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Deleting your Uber account: 7 steps (with pictures)
Deleting your Uber account: 7 steps (with pictures)

How easy it is to order an Uber taxi, how complicated it is to delete your Uber account. Uber's Help page doesn't even tell you exactly how to go about this. To delete your Uber account, you will need to create a support ticket asking Uber to manually delete your account. Fortunately, wikiHow has made it easy for you and has prepared a letter for you to copy.


Method 1 of 2: Using Uber's website

Step 1. Visit the Uber Help page at

Cancel an Uber Account Step 2

Step 2. Click "Submit Request"

On the Help Center home page, click on "Submit a request" at the top right of the screen. You should now be taken to a page where you can fill out a form.

You can also find this link at the bottom of the page in small blue letters

Cancel an Uber Account Step 3

Step 3. Fill in the form and explain that you want to delete your account

Believe it or not, Uber doesn't give users the ability to do this themselves. Instead, you'll have to write to the Uber team for the account to be deleted. On the form, include your email address, a title for the email (keep it simple and type, for example, "Delete Account"), a brief description of your problem, and the city you live in. You do not need to add an attachment to the message.

  • If you don't have the time or the inclination to write a message yourself, use the following text:
  • Hey,

    I am. My email address is. My phone number is. I would like to have my Uber account and payment information deleted as soon as possible. In the past I used a credit card from the company I worked for to pay for your services, but now I have changed jobs.

    Thanks for your help,

Cancel an Uber Account Step 4

Step 4. Click "Send"

Once your message has been sent, Uber customer service will contact you regarding the deletion of your account. If you send your request on a business day, your account could be deleted within an hour.

On some sites you can read that how quickly your account will be deleted depends on the reason you give for the deletion. The excuse in the letter above should work best

Method 2 of 2: Send an email

Cancel an Uber Account Step 5

Step 1. Send an email to [email protected]

Another way to have your account deleted is to contact Uber by email. Please include your account information (such as your name, email address, and phone number) in this email and explain why you want to delete your account.

  • Make sure that the title of your email clearly shows what you want. For example, simply type "Delete Account". That way, your email won't be confused with a message asking an unimportant question.
  • It may be a good idea to also state in your email that you no longer wish to receive emails from Uber. This way you won't be bothered by spam in the future.
Cancel an Uber Account Step 6

Step 2. Wait for your email to be answered

Uber usually responds to your message within a day (faster on weekdays). In the email you receive, the deletion of your account is usually immediately confirmed. The Uber employee may also provide you with additional information about how to delete your account.

Cancel an Uber Account Step 7

Step 3. If you want, use the sample letter below

You can also use this to delete other accounts.

  • Hey,

    I'm contacting you because I want to have my Uber account deleted. My name is. The email address associated with my account is and the phone number is. I would also like to unsubscribe from any newsletters or other emails from Uber. I would like to hear as soon as possible if this can be arranged.

    Thanks for your help,


  • Unfortunately, the fact that Uber deletes your account does not mean that the company will also remove your personal information from their system. This is laid down in their privacy guidelines. After the deletion of your account, Uber may still use your user data, as long as it is necessary to improve their service.
  • Unfortunately, there is no way to remove Uber via the mobile app. There is a help center in the app, but here you will only find the questions that you also find on the website.

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