Deleting your Spotify account: 8 steps (with pictures)

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Deleting your Spotify account: 8 steps (with pictures)
Deleting your Spotify account: 8 steps (with pictures)
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This wikiHow teaches you how to permanently delete your Spotify account. Spotify's mobile app doesn't allow you to delete your account, so you'll need to use a computer to do this. If you have a Premium subscription, you will have to cancel before you can close your Spotify account.

Steps

Part 1 of 2: Canceling a Premium subscription

Delete Your Spotify Account Step 1

Step 1. Open Spotify's website

Go to https://www.spotify.com/nl/ using your computer's browser. Your personal Spotify dashboard will now open if you are logged in.

  • If you don't have a Premium subscription with Spotify, go to the next method.
  • If your browser did not remember your login details, click on login in the top right corner of the page, enter your Spotify account email address and password and click LOGIN.
  • You cannot cancel your Premium subscription using the Spotify mobile app.
Delete Your Spotify Account Step 2

Step 2. Click on Profile

This option is in the top right corner of the page. When you click on it, a drop-down menu will appear.

Delete Your Spotify Account Step 3

Step 3. Click on Account

This is in the drop-down menu. Clicking on it will bring up your account page.

Delete Your Spotify Account Step 4

Step 4. Click CHANGE SUBSCRIPTION

This black button is below the "Spotify Premium" heading on the right side of the page.

  • If you don't see this option, click the tab Account overview in the top left corner of the page to make sure you have the right page in front of you.
Delete Your Spotify Account Step 5

Step 5. Click CHANGE OR CANCEL

This green button is in the middle of the page.

Delete Your Spotify Account Step 6

Step 6. Click CANCEL PREMIUM

It's a green button on the right side of the page under the "Change Subscription" heading.

Delete Your Spotify Account Step 7

Step 7. Click YES, CANCEL

This button is located at the top of the page. Clicking on it cancels your Premium subscription. Once you have completed this step, you can proceed with closing your Spotify account.

Part 2 of 2: Deleting your Spotify account

Delete Your Spotify Account Step 8

Step 1. Open Spotify's customer service page

Go to https://support.spotify.com/contact-spotify-support/ using your computer's browser. If you are logged in to Spotify, you will now see a page with a contact form that you can use to contact Spotify.

  • If you are not logged in, enter your email address (or username) and password and click LOGIN before continuing.
Delete Your Spotify Account Step 9

Step 2. Click on Account

It's under the "Choose a category" heading at the top of the page.

Delete Your Spotify Account Step 10

Step 3. Click I want to close my Spotify account permanently

This option is in the middle of the page.

Delete Your Spotify Account Step 11

Step 4. Click CLOSE ACCOUNT

This black button is in the bottom left corner of the page.

Delete Your Spotify Account Step 12

Step 5. Click CLOSE ACCOUNT

It's a blue button in the bottom right corner of the page.

Delete Your Spotify Account Step 13

Step 6. View your account information

Before proceeding, check the account name in the middle of the page to make sure it belongs to the account you want to remove.

Delete Your Spotify Account Step 14

Step 7. Scroll down and click CONTINUE

It's in the bottom right corner of the page.

Delete Your Spotify Account Step 15

Step 8. Check the box for 'I understand and still want to close my account'

This box is near the bottom of the page and you may have to scroll down to see it.

Delete Your Spotify Account Step 16

Step 9. Click CONTINUE

It's in the bottom right corner of the page. By clicking on it you confirm your choice and Spotify will send an email to the email address associated with your account.

Delete Your Spotify Account Step 17

Step 10. Open the email from Spotify

Go to the email address you used to sign up to Spotify, then click on the email from Spotify with the subject Confirm you want to close your Spotify account.

If you used Facebook to sign in to Spotify, sign in to the email account you used to create a Facebook account

Delete Your Spotify Account Step 18

Step 11. Click CLOSE MY ACCOUNT

It's a green button in the middle of the email. This will complete the deletion process and mark your account for deletion.

Tips

  • You can reactivate your Spotify account within 7 days of deleting it by opening the email from Spotify with subject This is our last message and clicking the button REACTIVATE MY ACCOUNT in the middle of the email.
  • When you have deleted your Spotify account, you can delete the Spotify app from your phone, tablet and computer.

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