Contact YouTube

Table of contents:

Contact YouTube
Contact YouTube
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YouTube asks its users to find the answers to most of their technical and development questions on their website. However, you can submit specific questions via special online forms. You often need a YouTube account to use these forms.

Steps

Method 1 of 3: General information

Contact YouTube Step 1
Contact YouTube Step 1

Step 1. Write down the identifying features of the videos you have questions about

For example, you can write down the URL, the creator's username, and the date the video was posted.

Contact YouTube Step 2
Contact YouTube Step 2

Step 2. Send a letter to YouTube if you want to reach the customer service department

Write to YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066. Do not expect a prompt response.

You can also fax your letter to +1 650-253-0001

Contact YouTube Step 3
Contact YouTube Step 3

Step 3. Contact Google if you have any questions about the website or other Google products

YouTube is owned by Google. Call +1 650-253-0000 to reach Google.

Contact YouTube Step 4
Contact YouTube Step 4

Step 4. If you work for the media and would like to get in touch with YouTube, send a message to [email protected] For general press releases and information, please visit

Method 2 of 3: Legal information

Contact YouTube Step 5
Contact YouTube Step 5

Step 1. For copyright questions, please contact YouTube at [email protected]

In your message, clearly explain who you are and how you believe copyright laws are being violated. When using the official channels to report copyright infringement, YouTube will contact you as soon as possible.

  • You can also hire your lawyer to contact YouTube on your behalf.
  • Trademark use issues can be reported through another form. Go to https://support.google.com/youtube/answer/1244601?hl=en to specify the type of trade name violation you wish to report.
Contact YouTube Step 6
Contact YouTube Step 6

Step 2. Submit a privacy complaint at https://support.google.com/youtube/answer/142443. Here you can indicate exactly how your privacy is being violated via your YouTube account. If you are in immediate danger, it is best to contact the police first.

Contact YouTube Step 7
Contact YouTube Step 7

Step 3. Report defamation with the special defamation form if your image or personal information is used in a video. This form can be found at https://support.google.com/youtube/contact/defamationother?rd=1.

Contact YouTube Step 8
Contact YouTube Step 8

Step 4. Report identity fraud at https://support.google.com/youtube/contact/impersonation. To file a complaint, you will need to enclose a copy of your ID or passport.

Contact YouTube Step 9
Contact YouTube Step 9

Step 5. For other legal questions or complaints, please use the general legal notice form. This form can be found at

Method 3 of 3: Security Information

Contact YouTube Step 10
Contact YouTube Step 10

Step 1. Send an email to [email protected] if you found a hack, bug or other security issue on YouTube

In some cases, you will receive a financial reward for your report.

Contact YouTube Step 11
Contact YouTube Step 11

Step 2. Report that a video has inappropriate content by clicking 'Report' below the video

You can find this button by clicking 'More' under the name of the creator of the video. Then click the notification button with the flag next to it. The YouTube team will now review the video to determine if the content is inappropriate.

Contact YouTube Step 12
Contact YouTube Step 12

Step 3. Report an entire YouTube channel to be inappropriate by clicking the flag at the top of the channel

In the menu that now appears, click on 'Report user'.

Tips

  • Most complaints can be submitted by email or via one of the official complaint forms on YouTube's website. Complaints reported in this way will be dealt with more quickly than complaints submitted, for example, via social media channels.
  • The appropriate forms to request information or report problems can be found at

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